FAQ

Processing time is usually 1-2 business days depending on the number of clothes and the service chosen. We will provide a time estimate when you drop off your clothes.

Yes, we accept clothes made of special materials such as satin, silk, and thin fabrics. However, please inform us of the fabric type when dropping off your clothes so we can handle them appropriately.

You can order laundry services through our website or contact us via WhatsApp. Fill out the order form with clothing details and select pickup or delivery time.

There are no additional fees for permak services. The permak cost is included in the service price we offer. However, for special permak like embellishments, there may be additional charges.

If your clothes get damaged due to our mistake, we will take full responsibility and provide compensation as agreed. Please report any damage immediately upon receiving your clothes.

Yes, we offer home delivery services for customers in the Cilacap area. Delivery fees depend on the location and the number of clothes.